BBB Warns of Puppy Breeder Scams and Fake Shipping Fees Targeting Online Pet Buyers

Jaxon Clark Avatar
3 minutes
A puppy sitting beside a laptop while scam warning text highlights fake breeder ads

How the scam works

WASHINGTON, DC — Better Business Bureau alerts say scammers are posing as puppy breeders and advertising pets that appear healthy, desirable, and ready to ship. They often use polished photos, friendly messages, and convincing descriptions to make the listing look legitimate.

Once a buyer shows interest, the scammer typically pushes for quick payment and may claim the puppy can be delivered right away. The trap usually comes next: extra charges for shipping, crates, insurance, or other made-up costs that must be paid before the animal can be sent.

The goal is to collect money again and again while never delivering a pet. In some cases, the fraudster disappears after the first payment. In others, they keep inventing new fees and use pressure, guilt, or urgency to keep the victim sending more money.

The warning signs

  • The seller offers a puppy at a price that seems far below what similar pets usually cost.
  • You are told to pay quickly and not think too long about the purchase.
  • The breeder avoids live video calls, in-person meetings, or simple proof that the animal exists.
  • You are asked to pay extra shipping, crate, insurance, or handling fees after agreeing to buy the pet.
  • The seller wants payment through hard-to-trace methods instead of a secure, familiar platform.
  • The messages sound rushed, repetitive, or overly emotional, especially if the seller keeps changing the story.

If you've already paid or shared information

  • Contact your bank or card issuer right away and explain that you may have been scammed.
  • If you sent money through a payment app or wire service, report the transaction immediately and ask whether anything can be reversed.
  • Change passwords for any accounts you may have used during the transaction, especially email and payment accounts.
  • Watch your financial accounts closely for unusual charges or new activity.
  • Freeze your credit if you shared sensitive personal information that could be used to open accounts in your name.
  • Report the scam to the Federal Trade Commission at ReportFraud.ftc.gov and to the Better Business Bureau Scam Tracker.

How to protect yourself

  • Before sending money, research the breeder, the website, and any contact information to look for complaints or mismatched details.
  • Ask for a live video call and recent photos that show the specific puppy you are being asked to buy.
  • Be cautious if the seller refuses to meet in person or will not let you verify the animal through a legitimate breeder location.
  • Never let urgency override common sense, because scammers rely on emotional decisions and limited time.
  • Be skeptical of any request for extra fees after the price has already been agreed upon, especially if the costs are vague or keep changing.
  • Use payment methods that offer stronger consumer protections whenever possible, and avoid sending money to strangers through untraceable channels.

The bottom line

Fake puppy breeder scams work because they mix excitement, trust, and pressure. Buyers think they are helping bring home a new pet, but instead they may be sending money to a stranger who has no puppy to deliver.

A healthy dose of caution can prevent a costly mistake. If a deal seems unusually easy, unusually cheap, or unusually urgent, pause and verify every detail before paying.

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